Gradebook

 
 
Picture of Ivan Belanov
Grades disappear
 

Hello!

A problem occured. Teachers reported us that few grades of students had disappeared, but teachers did remember that they had graded those students. What could be a reason of sudden disappearing of grades (except mistakes of teachers)

Thank you in advance!

Picture of Emma Richardson
Re: Grades disappear
Group Particularly helpful Moodlers

When there are a large number of grade items, it is exceeding a setting in php.ini.  You need to change the max_input_vars number to a much higher number to resolve this.

Picture of Ivan Belanov
Re: Grades disappear
 

Emma, thank you for your advice! I am not an IT-specialist. Could you please tell me how to do it, because I will not be able to find this item by myself

Picture of Emma Richardson
Re: Grades disappear
Group Particularly helpful Moodlers

You will need access to the server and will need to make the change to the php.ini file which is normally in the etc/php5/apache2 folder if you are running linux.  The setting is in there.  After changing the setting, you will need to restart apache.  

 

Picture of Ivan Belanov
Re: Grades disappear
 

Ok, Emma, I see. We are running Microsoft Server as I know. I will ask our IT-manager to change the settings. Do we need to suspend our moodle for this corrections? And how long does it take to restart apache?

Picture of Bob Puffer
Re: Grades disappear
Group Particularly helpful Moodlers

If this line is true:

"grades show up in the assignment but not posted in the gradebook"

then the problem has nothing to do with max_input_vars.

Picture of Sal Kaceli
Re: Grades disappear
 

Are you synching with an external database? Also, the students that are missing grades, do the grades show up in the assignment but not posted in the gradebook.

If so, the problem might be related to these particular students being dropped from the courses and then a new profile created. We are running into the same issue when we had a problem with our source table that sychronizes the students to Moodle.

Picture of Ivan Belanov
Re: Grades disappear
 

Sal, unfortunately I do not know technical details about synching. What does mean external database?

"grades show up in the assignment but not posted in the gradebook" - one case was just vice versa, but this one has been fixed by chance. I just don't know how was it resolved smile

Picture of Kimberly Noseworthy
Re: Grades disappear
 

We are having this problem too.  We're on version 2.4.4.  The really strange thing is that in the one class I'm investigating, grades for any quizzes taken before 9-1-13, the grades show, anything after that, no show.  Checking with our service provider to see if there is something that they might have done without letting us know.  

Picture of Bob Puffer
Re: Grades disappear
Group Particularly helpful Moodlers

Recommend manual regrading of quiz