General help

 
 
Picture of Howard Miller
Re: User unable to edit page Moodle 1.9
Group DevelopersGroup Documentation writersGroup Particularly helpful Moodlers

What version of Moodle?

What does 'crash' look like? What happens? What happens if they use Firefox or Chrome? What version of IE are they using?

 
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Picture of Mitch Douglas
Re: User unable to edit page Moodle 1.9
 

Version is Moodle 1.9

The crash manifests as the page becoming unresponsive and the mouse icon showing the egg timer as if it is trying to load something. We haven't tested in Chrome or Firefox, just in IE. IE is version 8.

 
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Picture of Howard Miller
Re: User unable to edit page Moodle 1.9
Group DevelopersGroup Documentation writersGroup Particularly helpful Moodlers

So, that's the browser crashing rather than Moodle to be pedantic.

Please try with a different browser (Chrome or Firefox). You should also update IE to the latest version (9). If you are not using the standard theme then try it with that.

We need to eliminate the element that is causing the problem so, if you want it fixed, you will need to do a bit of experimenting wink

 
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