No Users Appearing in Gradebook

No Users Appearing in Gradebook

by Eric Evans -
Number of replies: 2

This morning we discovered a problem with our gradebooks. When any teacher goes into their gradebook, regardless of which view they are looking at, they do not see any of their students in the gradebook.

When they pull a "User Report", the pull down reads "All Users (0)". The grader report has no information on it either.

However, when the teacher goes to the actual assignments, they can see the work the students have submitted, which has been graded and are able to see the individual assignment grades.

However, no student data is appearing in the gradebook. It acts as through there are not student enrolled in the course.

As some background: We are running 2.3.3+ (Build 20121116). The teachers are NOT listed as students in their own courses. The problem is occurring for ALL teachers on the system as well as ALL administrators. The grade total field is also error free. The problem is also occuring in all browsers (IE, Firefox, Chrome, and Safari). It is also occuring in both of our primary OS environments (Windows and Mac).

Any help would be greatly appreciated.

Attachment b.png
In reply to Eric Evans

Re: No Users Appearing in Gradebook

by Eric Evans -

Problem fixed: I have no idea as to how it happened, but the students got "unchecked" in the list of who to display grades for (see image below).

Attachment 2013-01-24_1450.png
In reply to Eric Evans

Re: No Users Appearing in Gradebook

by Louise Davies -

Phew, thanks for this we saw exact same thing! Also have no idea how it became unchecked for us too. Thanks again smile