Installation help

MOODLE - error Your session has timed out. Please login again

 
 
Picture of Ken Task
Re: MOODLE - error Your session has timed out. Please login again
Group Particularly helpful Moodlers

Moodle 2 is pretty hefty in the DB department.  Could be, since remotely hosted, that there is an issue (already) with Moodle being able to record sessions in the DB ... which is 2's default.

The reason you didn't see a sessions directory in the moodledata directory was due to config of Moodle.  It's still set to use DB.  Let's force Moodle to use disk based sessions.

Edit config.php and place the following line in it:

$CFG->dbsessions='0';

Then try to login.  You could watch the data folder/sessions folder to see if a new file is created ... that's your session information.

Also, check apache error logs as well as permissions/ownerships on all of the moodledata folder.  Also, check the permissions on the DB user inside MySQL.  Can user create records?  Probably best at this point to give that DB user permissions to do it all.  You might not be able to do that since remotely hosted.  Check your tools to see if you can.  If not, then check with provider.

'spirit  of sharing', Ken

 

 
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Picture of Ken Task
Re: MOODLE - error Your session has timed out. Please login again
Group Particularly helpful Moodlers

Just thought of something else to check on client side ... browser allowing cookies?  Check browser cookies.

'spirit of sharing', Ken

 
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Picture of derek popovich
Re: MOODLE - error Your session has timed out. Please login again
 

Thank you Ken,

I have removed the fantastico installation and done it manually, it works.

I guess the Fantastico script is not design to check and make sure that the environment is set up to be able to run moodle. Not so fantastico, specially if some is new to all this, it will assume that because is is offer as a service by the hosting provider that it work 100%. (My assumption).

Sincerely,

Derek P

 
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Picture of Ken Task
Re: MOODLE - error Your session has timed out. Please login again
Group Particularly helpful Moodlers

So much service provider and 'fantastico'.  I, personally, think that if the provider has such in their menu for customers, it should work ... PERIOD.  And customers should lodge a very polite complaint to that effect.

For others that might follow you, mind disclosing what provider so the next 'provider' customer pointed here for support (something the provider should also be providing) can find your experience and solution. ;)

'spirit of sharing', Ken

 
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