General help

 
 
Picture of Mark Olson
DragMath
 

I am experiencing a falty DragMath editor since upgrading to v2.4 (from v2.3)  I have attached a picture of what is showing, vs what should be showing.

Troubleshooting:
-Replace core files
-Replace DragMath files
-Disable current theme
Any thoughts?


 
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Picture of Marc Grober
Re: DragMath
Group Particularly helpful Moodlers

Well,  unfortunately the docs on what you should post when you are looking for help were deleted, lol.

As far as I can determine there have been no recent changes to the dragmath files in Moodle core.  Hopefully,  you have not made any changes in any files (i.e. debugging where we don't know if you have made changes will be problematic.)  First place to look of course is your browser. Dump your cache (especially your java cache), close your browser, start again, open java console, open moodle, editor, and  dragmath and see what pops in the console.

 
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Picture of Mark Olson
Re: DragMath
 

Stock core files.  In fact, I just applied the 2.4.1 version (completely deleting the old files as normal) and nothing has changed with how DragMath is displaying.  I have also tested this on other client machines with the same results.

Any other thoughts?

 
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Picture of Marc Grober
Re: DragMath
Group Particularly helpful Moodlers

what does your java cache indicate?

 
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