Hi there, I've updated a site to moodle 2.4...
I have created 3 user profiles that are required fields. They appear as a column but they are blank. None of the information is displayed. How do I ensure this gets displayed properly? I know the information is being collected because when you browse the actual user, the information is dipslayed in their profile.
Thanks!
Kate
p.s - I'm not a 'developer' type... just an average moodle user! LOL --- be gentle.
Let's start with turning on Debugging.
Log in as an admin, and go to site administration on the (usually) left hand side.
You will see development, click it.
Finally you will see debugging. Click it.
When the page loads in, you will see NONE as the current type. Change it to DEVELOPER.
Reload the page that isn't working, and let's see what it says.
Okay, did that. So, I went to the grades for one of the courses and tried to export the grades as an excel document and it displayed these...
What do you think?
So I went through cPanel, found the grades/lib.php file and looked at line 2723, here's what it says:
if (!empty($user->{$fieldname}) || is_numeric($user->{$fieldname})) {
Not getting any error messages when I just go to a page where I want the profile fields to display though... just empty columns....
Hrmmm. Let's see if I guess this correctly:
So, likely what happend was your custom user profile fields were not converted in the upgrade, and probably deleted.
You can check by going to the user profile fields settings, at user/profile/index.php
My guess is you'll see they are missing. Re-build them and see if that works. If they ARE there, it might be a bug with Moodle 2.4 and the report you're using.
We're getting closer to the solution!
Well, no. The extra profile fields never did show up in the reports... that's why I thought maybe upgrading would help.
I checked the user/profile/index.php but I don't see anything that says missing. What would I be looking for? I can see that it's referencing User Profile Fields and categories...
How do I rebuild them? If I delete them in the user profile field window, it warns me that I'm going to delete all the existing records for each profile field.
Notice: Undefined Property: stdClass This is fine, it's just a "notice".
For Your Information
When it says error, thats when you have found a problem.
What this is saying, is that $user->{$fieldname} hasn't yet been declared. To get rid of the notice, you would put
$user->{$fieldname} = ""; above line 2723. But don't worry about it. When I turn debugging on, I get hundreds of those.
Hi Paul It's been upgraded to 2.4. It was originally a 1.9 when I first built the site.... maybe something didn't upgrade properly???
When ever i am clicking on view profile it is just giving me a blank page. Not showing any kind of error. I am using external database for user registration. Earlier after verification of email it was taking user to profile page but now it is showing blank page. Even administrator can't view his profile page.
http://giftians.com/moodle/user/profile.php?id=2
can any body suggest what might be error.
As Andrew suggests above;
turn on debugging and take it from there.
Hi,
I faced the same problem recently
Just to document the issue and solution
It was due to using capital letters in short name of User profile field
I found this
https://tracker.moodle.org/browse/MDL-41145
When I changed the short name of user profile field to be all in lowercase, the problem was resolved
Best regards
Hazem
