General help

 
 
Picture of Tara McGrath
Student "Last Access" Log
 

I was hoping someone can help. When my teachers are logged into our system checking student content some students are showing "Never" in their access log however on checking their content in depth it changed to the correct day and hours in their log. On log out and log back in for the teacher's however the log resets to "Never". Can anyone help?

 

 
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Picture of James Henestofel
Re: Student "Last Access" Log
 

Tara,

What page are the teachers viewing to see the last access?

What page are you viewing to see the last access?

You could be experiencing the issue that is here MDL-32275

On the "Participants" page in a course, it actually shows the last access for the Course.  If you look at the "Enrolled Users" page it shows the last access for the entire site.  As well as any logs an admin can see besides the "Participants" page.

 
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Picture of Tara McGrath
Re: Student "Last Access" Log
 

Thanks for that James. You are spot on! That is the problem we are experiancing. Do you have any ideas how our "teachers" can access this information another way?

 
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Picture of James Henestofel
Re: Student "Last Access" Log
 

Other than the participants page I can't find another place for instructors to see that data.

 
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