Backup not even starting

Backup not even starting

by Dave Catlin -
Number of replies: 4

v1.9.17

I go to the Admin Block.  Click on Backup and nothing at all happens.  Is there something incorrectly set?


Thanks

Dave

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In reply to Dave Catlin

Re: Backup not even starting

by Visvanath Ratnaweera -
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In reply to Visvanath Ratnaweera

Re: Backup not even starting

by Dave Catlin -

Hi Visvanath,


Sorry for the delay in replying.  I asked my ICT Support and they said.

The cron job is failing which means it is not completing fully or not running at all, so I have to figure out why. It may be server related or moodle related depending on how far it gets thru the task.


However,  the issue is not cron related.  I am trying to copy the contents of a course to another course.  According to the documenation I should be able to go to the course.  Click on Admin Back Up.  Which I do.  But nothing happens.  It simply hangs there.  My understanding this has nothing to do with cron which manages an automatic back up process.

In reply to Dave Catlin

Re: Backup not even starting

by Visvanath Ratnaweera -
Picture of Particularly helpful Moodlers Picture of Translators
Hi Dave

The fact is, the backup and restore scripts crash. Raise the http://docs.moodle.org/en/Debugging level to see why.
In reply to Visvanath Ratnaweera

Re: Backup not even starting

by Dave Catlin -

Hi Visvanath,  I have asked my ICT support the question and well report as soon as I have had their reply.