Installing and upgrading help

Hrmm. I don't really "use" moodle as such - I'm doing moodle development for different clients of ours (mainly polytechs) who use it.

Also, I'm not really your target audience for usability questions, to be honest, as I tend to think like a programmer.

Also, credit where credit's due. It was Martin Langhoff (http://moodle.org/user/view.php?id=13727&course=5) who did the technical evalutation I linked to before. Perhaps if we ask him nicely he can come and chime in to this discussion with some more information for you.