Uploaded movies will not play on Mac

Uploaded movies will not play on Mac

by Emma Richardson -
Number of replies: 0
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If I upload a movie to my site and set it open in Automatic mode, I cannot get it to play from a Mac.  I am using mp4 and m4v file types.  The issue is not browser specific - in Safari, Firefox and Chrome I am getting the same results - another user on another Mac is  having the same issue.  Movie will load, sometimes will show for a second, sound will continue for a few seconds and then nothing.  From a PC, movies play just fine.  

I can play movies on other sites and if I embed the movie in a label, they play just fine on the  Mac.  It is only when I insert the movie through the add file resource.

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