Windows server: Moodle 2.2, tinymce and Backup

Windows server: Moodle 2.2, tinymce and Backup

by David Ha -
Number of replies: 2

We are running the latest of version of Moodle 2.2 (updates from 2 wks ago).  The environment is: WIndows server 2008 R2, SQL 2008 R2, PHP 5.3.8.  We have been encounters two issues:

1.  Some courses cannot be backup.  We get an "Errror 500: internal server error".  It doesn't matter if we use scheduled backup or manual.

2.  whenever tinymce invoked, it will flash the html codes in the editing area for a sec or two, and then the tool bar will return.

Any suggestions?  The site has been running Moodle 2.x since last year.  We have verified that the server performance is not an issue.

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In reply to David Ha

Re: Windows server: Moodle 2.2, tinymce and Backup

by Guillermo Madero -

Hi David,

Most likely, your backup processes are timing-out. Assuming you are using IIS 7:

Open your IIS Manager, select FastCGI Settings, select the FastCGI app to be configured (php-cgi.exe), select Edit, and in the Edit FastCGI Application window, increase the value of the Activity timeout and the Request timeout properties.

On file php.ini, be also sure to check the value of the max_execution_time and the max_input_time parameters.

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In reply to David Ha

Re: Windows server: Moodle 2.2, tinymce and Backup

by Luis de Vasconcelos -

The "HTTP 500 Internal Server Error" is Microsoft's stupid way of hiding the real error message from you.

On the Advanced tab on the Internet Options dialog there's an option called 'Show friendly HTTP error messages'. Make sure that is not selected. You should then see the real error message when you run the backup again.

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