I created a questionnaire as an activity in my course as a means to validate that the course had been completed, and then to trigger the creation of the certificate of achievement.
One student has responded with the wrong answer, and now is unable to receive the certificate. In addition, the questionnaire activity will not allow the student to retake the quiz or re-respond correctly to the validation question.
Can you assist me in the proper step to take for "resetting" the question for the student so that they can respond properly and ultimately receive the certificate? If a screen shot will help, I will be happy to post.
Thanks.
Dee