I have created a module (using Captivate 5) and uploaded it to Moodle 1.9.10.
Students are able to access this module and take the test. However once a student has taken the test but failed and then leaves the module either during the test or when finished they are unable to get back into it again. All that can be seen is a never-ending loading screen.
If the student passes the test, once they exit the module and try to access it again a 'Start a new attempt' button appears. If the student clicks this then the module loads as normal, if the student clicks 'enter' instead, the module will just display a loading screen.
My Captivate quiz settings are 'Optional', 'report to LMS as percentage' and the pass rate is '80%'.
My Moodle settings are 'Number of attempts: unlimited', Attempts grading: last attempt'.
Can anyone help me out with why my module won't let people access it a second time without clicking the 'start a new attempt' (which is only shown for those who passed the test) please? Any help would be brilliant!