Hello. We're new to Moodle. We just set up 1.9.10 at Bitnami Cloud. We would simply like to upload a new theme. We've accessed the directory using FileZilla but when we drag the new theme to the online theme directory, we get a series of error messages - that is to say FileZilla tries to upload each component and then returns an error a message for each. There are two error messages for each: permission denied and folder does not exist. We contacted Bitnami and they rightly point out that the permissions for the online folder seem OK: 755.
Rather frustrated at not being able to get started with this very basic task! So any help very, very much appreciated.