2.03 External Database no longer appearing as an 'Enrolment method' option

2.03 External Database no longer appearing as an 'Enrolment method' option

by Gemma Dempster -
Number of replies: 2

Hello!

I restored into a course that had participants assigned to this via an External database. In the restore process I chose the settings 'Delete and restore into this course' and 'Overwrite Course Configuration' set to YES - this seemed the only option to restore all content into the course. When I checked enrolment methods before and after (see images below) - there no longer is an option External Database. I've tested 'Log in As' as a student to see if this authentication method would still map them to this course, yet it doesn't. Is there a way I can ensure this course is still mapped to our external databases?

BEFORE IMAGE:

 

AFTER IMAGE

 

(Note, we have also have an external holding database that maps Staff to the correct course. To test, I added further staff to this course via our external database and it still didn't work)

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In reply to Gemma Dempster

Re: 2.03 External Database no longer appearing as an 'Enrolment method' option

by Iñaki Arenaza -
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Hi Gemma,

did you actually log in with that user? I'm not really sure 'login as' triggers all the enrolment logic like a real login does.

Saludos.
Iñaki.
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In reply to Iñaki Arenaza

Re: 2.03 External Database no longer appearing as an 'Enrolment method' option

by Gemma Dempster -

Thanks Inaki for your reply.

I resolved the issue by ensure the 'short name' information was entered and this mapped to our external database enrolment tables.

Phew.

Average of ratings: Useful (2)