Just upgraded to 2.0.2+ (build 20110221) and still receive the same error. Has this been reported as I can't find it within the tracker?
Ali
Same error here!
Running moodle 2.0.2 on an Ubuntu server 10.04
Whats more weird is that i have a moodle 1.9 running on an Ubuntu server 8.04 with the exact same configuration of mail preferences and everything works like a charm.
Does someone have been able to solve this? Very much apreciate it, thats the only left for complete migration.
thanks
After a couple of days reading in forums i realize my mail server works alike as gmail.
So i follow this guide.
This part of the document solves my problem:
Code Modification
In your Moodle site go to /lib/phpmailer/ and modify the following file:
class.smtp.php
Around line 83 DIRECTLY after the Connect function header, insert this line immediately after the "{" :
$host = 'ssl://' . $host;
hopes this helps someone with the same problem.
Equally I had this issue and I corrected in in the /lib/phpmailer/class.phpmailer.php file - overriding the SMTP hosted directly my the required information.
Once completed I then removed the SMTP information from the installation itself from site admin\server\email everything now works fine.
Ive tried this solution, the error messages disappear and I do personally receive emails as the Moodle support but its an undeliverable messages I receive.
Basically all my users within Moodle 2 do not receive emails
Did any of you ever get this problem solved. I am using the latest version of 2 on an Ubuntu server as well (10.04) and still have this same problem. And, as someone mentioned, I have 1.9 installed on the same server and it sends e-mails fine. I really don't want to downgrade now that I have content on my 2.1 site but without e-mails being sent from the forums Moodle is VERY handicapped.
Jason
Hi, I just solved my problem and want to share the solution with you.
It was a line addition to moodlelib.php ( in the lib directory)
Find the line :
$mailer->IsSMTP();
and under this line , insert
$mailer->SMTPSecure = "tls";
if you use TLS of course. After this, e-mail system was working without any problems.
I hope it helps.
Hello I am getting this error "Language string failed to load: tls ERROR: Language string failed to load: tls " please help me on this...
In reply to Özge Irmak
Re: Ynt: Re: SMTP Error: Could not authenticate
Tks so much Özge Irmak!
It works!!!
same situation as us. 2.1 all ready to replace 1.9 but can't until this problem is sorted. using same server and settings as 1.9 installation but getting the 'could not substantiate' error.
we're also having issues with ldap installation. moodle doesn't accept it is enabled when it is!!
haven't been able to find refernces that have helped yet.
I've just set-up Moodle 2.3.3 on Windows Server 2008 R2, IIS7.5, SQL Server 2008 R2 & PHP 5.3.13
I set-up SMTP Authentication with TLS on port 25.
My email server was responding with: rsp: 535 Authentication failed
After several hours, largely due to the lack of a Moodle smtp testing feature, I realised it was that I had used a £(pound) sign in my paranoid password. When I removed it, all was well - I noticed a similar issue with the database password.