My particular issue of certificates not showing when viewing the 'View Issued Certificates' area has now been resolved. The problem was occuring when my lecturers were trying to view their own certificates. Our lecturers were assigned the 'teacher' role at the top level, when removing this top level 'teacher' role assignement and assigning 'teacher' roles directly to their courses, they were able to view their own certificates from the 'View Issued Certificates' area.
Custom certificate (plugin)
There are no issued certificates
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