We have a problem with users entering incorrect email addresses and it then becoming very difficult to get in touch with them to complain.
I have an idea to add a function to allow the administrator to add a message for the user that is displayed when they log in. I am thinking that this could most easily be implemented as an additional field in the user's profile that is only seen by the administrator. The user would tick a box to confirm that they had read it and the field would be cleared.
The function would no doubt have other uses, especially if it is extended to the selection of multiple users - but (for me) that's a job for another day.
Is this useful and/or does anybody have any comments as to how it may be improved or done better/differently?
I also had this problem, but have nearly eliminated it altogether. I made a small alteration to signup.php. See http://learningcentre.baillie.org.uk/login/signup.php
That's interesting Jon - can you give me some more info about what you did. I'm trying to work out if this is a substantial modification. Part of the trouble is that we mostly use LDAP authentication using the University's NDS system which in many (but not all at the moment) returns the student's University email address. However, they then go and change it to a Hotmail or Yahoo address which either doesn't work at all or is constantly full of spam.