The institution I am working with now is looking at alternative LMS systems and is interested in learning about the experiences of those in the US higher education community who have transitioned from a proprietary or home-grown system to hosted installations of Moodle. If your institution has shifted from another system to Moodle, please take a few minutes to answer these questions. They cover training, support, and general satisfaction with the system and vendors.
I will gladly share the results of our research with you directly or via appropriate public forums. If you would be willing to talk to us via phone or email to answer more detailed questions, please let me know.
The College of Westchester
Again?? I did that once... that was enough. Bottom line, if you train your staff then they can help with the students who will explore and pick it up a lot quicker than your staff. Students are rarely burdened with an unwillingness to try new things, so get your staff trained or the students will leave them behind.