Yes, Moodle is then using the PHP default method, so your php.ini file has to be configured correctly. Whoever is doing your Moodle hosting should be able to tell you how to configure it. For example, the folks at Bluehost in the U.S., who do some Moodle hosting, showed me how to configure the php.ini file on their server. It might be different on yours. I can share the directions I used, if you think it will help.
Perhaps someone more knowledgeable about Moodle can chime in at this point?
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