Error: Unknown user idnumber in field 3 - ignoring line

Error: Unknown user idnumber in field 3 - ignoring line

by Jim Rehmann -
Number of replies: 2

OK, I've got "Flat File" selected under Courses > Enrolments and am trying to unenrol approx 9,000 users from some courses.  The flat file looks like this:

del, studioteammember, 13569, Orient1
del, studioteammember, 21334, Orient1
del, studioteammember, 13855, Orient1
del, studioteammember, 13607, Orient1
del, studioteammember, 13636, Orient1
del, studioteammember, 20812, Orient1
del, studioteammember, 17960, Orient1
del, studioteammember, 13883, Orient1
del, studioteammember, 19323, Orient1

With the 5 digit number being what I see when I mouse over the user ID in the Browse list of Users window... or when I download the list of users to a text file... it's the same number.

When I run the Cron job, here's what happens:

Flatfile enrol cron found file: /clients/lpswow/1/enrolments.txt

1: del studioteammember 13569 Orient1 :Unknown user idnumber in field 3 - ignoring line
2: del studioteammember 21334 Orient1 :Unknown user idnumber in field 3 - ignoring line
3: del studioteammember 13855 Orient1 :Unknown user idnumber in field 3 - ignoring line
4: del studioteammember 13607 Orient1 :Unknown user idnumber in field 3 - ignoring line
5: del studioteammember 13636 Orient1 :Unknown user idnumber in field 3 - ignoring line
6: del studioteammember 20812 Orient1 :Unknown user idnumber in field 3 - ignoring line
7: del studioteammember 17960 Orient1 :Unknown user idnumber in field 3 - ignoring line
8: del studioteammember 13883 Orient1 :Unknown user idnumber in field 3 - ignoring line
9: del studioteammember 19323 Orient1 :Unknown user idnumber in field 3 - ignoring line

Does anyone have any ideas as to WHY!?!?!  I've attached the enrolments.txt file.

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In reply to Jim Rehmann

Re: Error: Unknown user idnumber in field 3 - ignoring line

by Bruce Allan -
I am also encountering the same problem. Can someone help us please !
In reply to Jim Rehmann

Re: Error: Unknown user idnumber in field 3 - ignoring line

by Matthew Dole -

The number you see when you mouse over the Browse list of users window is not the correct id number. Download the list of users and enter the numbers under the "idnumber" field in your enrolments.txt file, not the numbers under the "id" field.