Moodle Partner Preference

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In reply to Deleted user

Re: Moodle Partner Preference

by Bernice Ege-Zavala -
Hello,
It's funny you should ask this. I just started a trial project with Classroom Revolutions and have a tech question that I've been waiting to get a response about. I've phone (no answer...just voice mail), submitted a help desk ticket, and sent email to an individual I heard from when I initially set up the account. No reply from anyone yet (it's been several days). I like the format and it's a reasonable, but I'm frustrated that I can't get a response.

In reply to Deleted user

Re: Moodle Partner Preference

by Sharon Betts -
We use npv.com as our host with great success. They are in MA, USA and an east coast MoodleRooms partner.
Sharon
In reply to Sharon Betts

Re: Moodle Partner Preference

by Martin Dougiamas -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
Actually that company is neither a Moodle Partner or a Moodlerooms office.
In reply to Martin Dougiamas

Re: Moodle Partner Preference

by rosemary whitehed -
Do you have any recommendations for a company? We need to have the site designed and support. A quick reply would be helpful. I called a few of the recommended vendors and have not been able to talk to a live person as yet.
Thanks,
Rosemary
In reply to rosemary whitehed

Re: Moodle Partner Preference

by ben reynolds -
Hi Rosemary,
We have used MoodleRooms with good response time, etc. Although we did our own design. They should just now be functioning, since they're on your work day.
In reply to rosemary whitehed

Re: Moodle Partner Preference

by Gregory Umukoro -
Hi Rosemary,

I got your post. I am trying to figure out what you need. I build e-learning web sites. Also, at the moment, I host my web site located at http://www.omnitechnologies.net/moodler.

Maybe, if I know exactly what you want, I can better assist you. For instance, with a little effort, you
could also host a web site on your machine or mine.

Please see if you like my site. It's a full-fletched polytechnic institute.

Dr. Gregory I. Umukoro,CCP
e-mail: mathsoft@omnitechnologies.net
In reply to Gregory Umukoro

Re: Moodle Partner Preference

by Mary Cooch -
Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Testers Picture of Translators
Hi Gregory - just purely out of curiosity here, and not wishing to go off the main topic of this forum thread -but - I took a look at your Moodle: An Advanced Course here http://www.omnitechnologies.net/moodler/course/category.php?id=1. Is this just a test (practice ) course for you, or is it for real? I ask because the contents follow the chapter headings of Wm Rice's Moodle 1.9 E-Learning Course Development so I wondered what users get extra for their money over and above merely buying Wm Rice's book?
In reply to Mary Cooch

Re: Moodle Partner Preference

by Gregory Umukoro -
Please pardon me. I saw your letter late. I just came from the hospital. You are right. I stumbled on the materials on the internet about three years ago when I was new to Moodle.

I have a flair for following the standard. I liked what I saw and adapted it as a course outline. This truly has helped me focused on mastering Moodle.

Since then I have also taken on other vital and interesting materials that are, perhaps, more practical.

Also, I started with Moodle from the top. About 4 years ago, I was first introduced to a CMS package known as Drupal. Drupal was exciting but laborious. It's goal is to be used to build any type of CMS applications. So in the two years that I used it, I had developed almost every thing I need to build an online institution. But I soon grew tired of it.
Then, I stumbled into Moodle with every thing I had prepared from using Drupal.
So to answer your question, you are going to get a live walk-through of Moodle and overall technologies needed to put your moodle web site online by yourself if that is your wish.

I started working with Moodle from the top. That is, instead of learning Moodle separately before applying it, I simply set out to build a standard Polytechnic Institute, using Moodle. It was like learning on the job. I was also able to host the Moodle site right from my machine.

Also, my site is set up to make you feel like you in an online IVY League school. All the tools needed to succeed are available.

Thanks,
Dr. Gregory Umukoro,CCP
In reply to Martin Dougiamas

Re: Moodle Partner Preference

by Gregory Umukoro -
Hi Martin,

Please I am at a loss here. What is the difference between a Moodle Partner and a Moodlerooms Office.
How does one become affiliated to either or both?

Thanks
Gregory I. Umukoro,CCP
In reply to Gregory Umukoro

Re: Moodle Partners

by Helen Foster -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers Picture of Translators
Hi Gregory,

The Moodle Partners are a worldwide group of authorised service companies committed to financially supporting the open source Moodle project. They provide a range of optional commercial services for Moodle users around the world.

Moodlerooms is one of several US Moodle Partners.

For further information on the Moodle Partner programme, please see Moodle Partners - moodle.com.

In reply to Helen Foster

Re: Moodle Partners

by Marc Grober -
I should note that it has been pointed out to me that prior suggestions that Moodle Partners were vetted by moodle.com were not approved by moodle.com and such language was removed. Committment is via an undisclosed contract (one is not permitted to see contract until one is approved to be an MP) and selection is wholly a private and subjective matter which moodle.com keeps to itself, much as with it's actions vis-a-vis trademark infringement. Lastly, as youknowwho repeatedly demonstrated, MPs can be (and arguably have been) clueless. That is not to tar everyone involved in all MPs (as MD was quick to point out, MPs are NOT vetted and only agree to tithe moodle.com, but of course that begs the question of why the secrecy....) and I think there are those in that cadre who are worthy of community respect and admiration..... But the warning has been offered as far as being wary of the dark side, so users should be aware that reliance on an MP only means that pursuant to a secret pact the MP has agreed to tender something to moodle.com

caveat emptor
In reply to Marc Grober

Re: Moodle Partners

by Bryan Williams -
But the warning has been offered as far as being wary of the dark side....

This is so clever!wide eyes Most of us that have been part of this community for a few years or so recognize Marc as the gadfly who just can't stand that 1.) Moodle has become successful worldwide and 2.) Moodle partners have played a role in that success. Rather than celebrating that success Marc and his handlers have gone out of their way on many occasions to badmouth Moodle and MP's, wherever they can find a platform of potential listeners (such as this post) to stand on.

MPs can be (and arguably have been) clueless.


I especially like this comment... soooo very clever! Self (serving) evidence is always the best type, right Marc? Let's correct one rather erroneous perception you have right now. Moodle partners are vetted for their knowledge of Moodle and areas of support they plan to offer, as well as financial stability and potential to secure commercial services. The vetting process begins when an application is submitted, which as a rule of thumb will give HQ enough general information to determine whether or not they will dig deeper into an applicants qualifications. That process may eventually lead to submitting a formal MP application and possibly the selection process. There are actually 50 Moodle partner company's today worldwide, or approximately 10 partners admitted per year since the program started in 2004. Disclaimer: I work for an MP company.

The application process all takes a bit of time as HQ is doing a vetting process on several levels. Since this may involve exchange of confidential information it's not a public process (why should it be). Lastly, once an organization joins the MP program they are expected to abide by set standards or risk being tossed out (that has happened). If you understood the law you would know that HQ cannot possibly vett or indemnify an individual Moodle partner company; they can only set controls on the companies practices, which if violated can result is being kicked out of the program. Your rants over secret packs are totally delusional. That a company gains MP status, after a rigorous application process, is an indication that Moodle HQ stands behind that organization as having the competence to provide commercial Moodle services. That HQ has this confidence and you don't speaks far more about you than it does HQ or the Moodle partner selection process. You just don't know what you're talking about on this issue.
Average of ratings: Coolest thing ever! (1)
In reply to Bryan Williams

Re: Moodle Partners

by Marc Grober -
Gee Bryan, off your meds today?

1) If by gadfly you mean someone who wants to keep the record straight and make sure that everyone works from the same accurate facts, Guilty as charged.
2) I am pleased as punch that Moodle is successful and I support that success by responding to questions here as a PHM, by writing documentation, by teaching courses in Moodle, etc
3) NO, Bryan, MD made it very clear that Moodle.com did not in any way vet the expertise of MP's, and Moodle.com in fact sent me a little missive indicating that the documentation I referenced was written by Gustav Delius which was not the position of Moodle.com, and MD at the time went through a good deal of Moodle.org's docs amending any text suggesting anything other than what appears at Moodle.com.
4) I did not suggest that the process shuld be made public, only noted that the terms of the partneship contract are secret and moodle.com will not provide a copy of the Partnership Contract until after one has applied to be a Partner - even you, Bryan, can see that this arguably problematic as who in their right mind would ask to be a partner without having details of the incidences of such a partnership?
5) Suggesting that I don't understand the law is a potential professional libel, Bryan. Are you sure you want to go there? In fact, having been a reseller or rep for many a vendor it is rather more usual for a company to make the terms of the agreement available to interested persons, and quite a few vendors do require that their reps demonstrate basic competencies. That is not to suggest that the vendor has agreed to indemnifying the rep. (typically, that is excluded.) The point here is that Moodle.com specifically indicated (gee, MD's comments are even published) that Moodle.com does not certify in any way the level of competence or skill possessed by MPs (my words, not MDs, but his are available.)
6) Why is all that an issue? Because some MP's (gee, didn't you know who call you to task for this as well) especially in the UK, failed to secure their clients' Moodles though it would appear they had an obligation so to do, while others did not advise their clients of known security risks which were in play in the condition the MP delivered the Moodle. Some supporters of Moodle were very concerned that MP's who we thought at the time were vetted as to their expertise, could allow this to happen and thereby to embarrass our entire community. Some MP's seemed to suggest that it was all the fault of clients, though the facts suggested that in many instances that certainly was not the case as suggested above.
7) Pact, Bryan, spelled p-a-c-t
8) No rant, the partnership agreements are secret. Period. Moodle.com won't even offer generic terms. However, Bryan, let's be logical, yes? If you want someone to believe that an MP is held to specific standards, required to demonstrate specific competencies, etc., for the purpose of inspiring confidence in the public, doesn't that imply that you publish same? Not only has Moodle.com refused to publish such criteria as you allege, but as noted above MD scoured (OK, maybe thats a bit dramatic) moodle.org to eliminate any suggestion that moodle.com certified in any way the competency of MPs. SOunds like your argument is with MD not me.... I am simply pointing out that there are no published criteria, standards, competencies and that faced with what appeared to the public to be a crisis, Moodle.com did not publicly remonstrate any MP, though hundreds of UK Moodle school sites were disfigured as a result of the MP admin's apparent failure to secure the sites.
9) Don't have a clue about what you mean by self serving evidence, Bryan, and I did not pick a fight with you here, but if you want one, well, it is pretty well known that your firm's clients suffered from profile porn for months after you were advised that it was an issue and I have it on good authority that for months your firm did little or nothing to either rectify the situation or advise your clients, and if you want to set that record straight feel free so to do, Bryan, as others had asked you to do so and you apparently ducked and ran, which I think is what one really means when one talks about self serving..... What I meant by my statement was that while it was simple enough to secure one's site from things as profile spam it appeared that MP's did not advise clients of the issue or how to address same even months after the problem was discussed in moodle.org forums and in the cases where the MP was the actual admin it was noted that there were a variety of security issues that had not been addressed. To me, an MP that undertakes to provide and serve as an admin of a public school Moodle which doesn't effect security measures that should be obvious to any experienced Moodle user is, well, clueless..... I suppose if you were someone described as above and you didn't want people to know about such matters, well your behavior would be, wait for it...... self serving.....

and

10) no one handles me except my wife, and anyone who wants to argue to the contrary will be taking that up with her.

My apologies to one and all for having to extend this discussion as I thought my earlier brief caveat was the end of it.... This is not the first time Bryan has gone off and one can only hope that he will moderate his posts in future, but personal attacks, libel and the like are no more appropriate from Bryan as from anyone else....
Average of ratings: Coolest thing ever! (1)
In reply to Marc Grober

Re: Moodle Partners

by Martin Dougiamas -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
I feel this is a grave misrepresentation.

To be accurate, I removed the use of the word "certified" from one page in the docs as soon as it was brought to my attention. (Gustav had erroneously put it there long ago).

The particular word "certified" has certain connotations and I don't use it. However, just because partners aren't "certified" doesn't mean that they aren't fairly thoroughly vetted in the first place and periodically reviewed afterwards. They are. We spend a lot of time doing this. We also help educate Partners in new Moodle issues as they arise. We've also terminated several partnerships that were not meeting certain levels of quality.

The partnership contract is nothing unusual in the business world. The general terms are well known (I talk about it at every Moodlemoot,for example) and are that partners are allowed to use the Moodle trademark to advertise their services, and in return they pay 10% of gross revenue to the Moodle Trust.

What would be unusual would be publishing full private contracts on the web or sending them to unqualified inquirers so that they can publish it. I don't know any companies that do. Perhaps you can email me some links.

(P.S. Out of interest (IANAL) are you serious about libel? Your profile and presence on these forums don't suggest that you are a practicing lawyer so I don't know how we are supposed to know if you are, but I'd appreciate knowing how the statement "If you understood law you would know that xxx..." is a libelous statement.)
In reply to Martin Dougiamas

Re: Moodle Partners

by John Andrewartha -
This saga is starting to sound like Blue Hill. Blue Hills was a radio play that ran for some 30 years +- in Australia.
This whole affair seems to have started with a article in a British News Paper refering to a profile attack. http://www.tes.co.uk/article.aspx?storycode=6007883&navcode=94

One of the blogers is a entity called net_boy who is revealed by there profile to be Marc Grober. In his blogs there is resounding criticism of a Moodle Partner at the time by the name of "WebAnywhere." The critisum was retorted by Martin Dougiamas.
At this point the dust should have settled. But no. We find Marc Grober bloging on moodle.org http://moodle.org/blog/index.php?userid=482910&courseid=55
again reflecting his comments in the new paper blog.

Enter Bryan Williams taking up the charge and rebutting the criticism.
http://moodle.org/mod/forum/discuss.php?d=111181
This whole debate if there ever way one, is turning into a free for all.

Time Gentlemen, Time.

IMHO
John
Average of ratings: Very cool (1)
In reply to John Andrewartha

Re: Moodle Partners

by Marc Grober -
Actually the dispute started much earlier and among others. The argument had been made that the isuue was not a security matter and that it was the fault of clients for not locking down the sites first hit. The point made in the UK mess was that the MP was in fact the admin for the schools, no one to blame.

I collected material in my moodle blog so as to provide a reference once docs were changed, and as it happened that was a great idea because it allowed moodle.com to eventually review the material provided there and note that the language suggesting that mps were vetted was created by Gustav delius and was not from moodle.org.

MD argued as I recall that such events did not reflect poorly on the community and that things had been fixed. While I acknowledged the changes to moodle that were made to address such matters, I felt the response from HQ was still inadequate. Our discussion was civil and rational.

I don't recall that Bryan has ever added anything productive to such discussions and I think continues to believe that Steve is attacking him unfairly (as I recall he even published some silliness about going to the "authorities")

fast forward to the present and I merely offered a caveat based on past behavior, and I do recommend the excellent doc developed by AT to assist persons looking for web hosts, which opines that no matter your provider, a robust SLA is your best recourse. However, anytime Someones religious fervor results in their publishing ignorant ad homina I will be happy to respond.....
In reply to Martin Dougiamas

Re: Moodle Partners

by Marc Grober -
Actually Martin, I am sure you ( as well as Bryan) are quite aware that I am an attorney as the matter has come up before (in addition to offering to help out moodle HQ I believe it came up in forum discussions of trademark usage and related discussions.). A professional libel may exist where one impugns anothers competencies as a professional. I did not say there had been a professional libel - I asked if it was Bryan's intention to engage in same. Apparently he did not.

Nor did I say that vendors published their rep contracts on line, though some do ( as I recall SCO and Novel did at one and I think viewsonic may still do that, but it has been some time) . I pointed out that no vendor I have worked with ever required you submit a complete application before sharing boilerplate of agreement. My argument is addressed to the resolving the concerns that have been expressed in that removing any secrecy should also remove much of the controversy as with any conspiracy theory (though the birthers would apparently argue against me on that one)

and quite a few vendors run certified reseller type programs, some requiring actual testing. This does not mean that the vendor assumes all rrsponsibility for the rep, only that the vendor has taken the additional step of requiring that the rep evidence and continue to demonstrate competence. I have heard lots of complaints about MP frontline staff from MP clients who are frankly afraid of publishing their experiences. I always recommend that they review their SLA and the providers performance thereunder with the provider, but the point is that things might be better if HQ implemented a comprehensive Cert program for MP staff- then again, as I think you argue, that might be a waste of time.

While Steve would argue that all MPs are evil, I have simply argued for openness and accountability.
In reply to Marc Grober

Re: Moodle Partners

by Mary Cooch -
Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Testers Picture of Translators
I hope he is all right - the Unmentionable Steve, I mean. I appreciate his blog caused controversy and ill-feeling - while at the same time being totally addictive - but as soon as the threats were made, he went offline and I haven't seen anything of him since. He had been very helpful to me on a number of issues and it saddens me when people just vanish. His 12 months ban must have been up a while ago; I have suspected he might have posted under different names a couple of times but if so, he hasn't responded to my waving. I'd just like to know if he is alive and well, that's all, even if he isn't communicatingsmile
Average of ratings: Very cool (1)
In reply to Mary Cooch

Re: Moodle Partners

by Marc Grober -
Steve moved on, as have many others who once upon a time used to spend their time helping others (John Isner comes toons as well since I "got stuck" with dragmath on his, well what would the correct term, separation?

I would not presume to put words in Steve's mouth (he has always been more than capable of saying what is on his mind) but my impression was that he thought the hubris engendered by virtue of the current structural issues he saw and argued precluded the kind of systemic changes he felt were necessary for moodle's future success. I think he was getting angry, and fear and anger on not elements of a healthy lifestyle.

We (the community) have lost human resources over frustration, disgust, etc. and while in all but one case it was the decision of the individual, if we don't come to own the basis for such loss I am afraid we will continue to loss such resources. Steve? Why would he come back? We had talked about his taking a break from the blog before any threats were made, and as I recall he did take a break for a bit. I don't know that threats had anything to do with his decision (I don't recall there was any actual legal authority for the prosecution promoted) so much as despair over HQ's response..... But that is all conjecture on my part.

I think Steve has put his energies into teaching in environments more conducive to effecting change. While I miss his admonitions and the tremendous energy he brought to the community I can't say I blame him, though I continue to hope that MD and others will eventually acknowledge that they made a terrible mistake. In the meantime, Steven's students' gain is our loss.
In reply to Mary Cooch

Re: Moodle Partners

by Frances Bell -
This has been an illuminating thread for me. I wondered where Steve H went and this thread has helped me 'find' him. I was fascinated to see he is using Wordpress (100s of us say 'me too') and began to wonder about the dialogue around free development/ free support/ earning a living through hosting/consultancy/training is playing out in Wordpress. Well I don't know the answer to that (no time to research it at present) but I was amused to see that Steve is clashing with the moderator at Wordpress.org http://educhalk.org/blog/?p=290
Steve was very helpful here on Moodle.org and apparently also at Wordpress.org but seems to run into problems with the 'authority' that is imposed by moderators, brand-holders, etc. What amused me about his (addictive- yes Mary!) blog (and I am going from memory as Google cache does not seem to 'have' this) is that he was draconian in his own protocols for whose comments he would post at moodleus.org (a domain that is now something else entirely). I am in the interesting (but probably not unique) position at Moodle.org in having attracted hostile IMHO responses from both Steve Hyndman and Bryan Williams. There is a genuine tension between OSS developers, 'ordinary' OSS community members and those who are trying to make a legitimate living (and sustaining the product development) from OSS services - training, consultancy, support, etc. So, taking a very big step backwards, here are some questions:
  • How can the wonderful OSS development movement engage with commerce in such a way that the products are sustained and disseminated and 'free' development AND support is recognised rather than exploited?
  • How can dialogue (within OSS communities or elsewhere) be conducted in such a way that it actually addresses the productive tensions between the 'free' development and support activities and the 'commercial' service provision activities in an atmosphere conducive to productive dialogue as opposed to invective and defence? (BTW a colleague of mine Frank Thissen describes this (referring to Buber ) as something where parties enter into it with the possibility that they ay change their minds.
I think that these are very pertinent questions - possibly not to be conducted Moodle.org - but that need a place to be discussed. If they are being discussed in a productive environment, please let us know.
Average of ratings: Very cool (1)
In reply to Frances Bell

Re: Moodle Partners

by Marc Grober -
Very astute comments and points. I don't a lot of mention of Buber lately, but such discussion was a major focal point in the late 60s and early 70s. I include a topic in my moodle class on interpersonal communication that attempts to get teachers thinking about the current fad of labeling assertiveness as aggression, the latter being identified as pathological. There is an intriguing piece done out of some college communications dept that have here somewhere that posits a matrix of assertion and reception that I find very helpful.

In any event, I think our community should explore such issues in-community (without banning) but dialog, no matter the conventions, still required engagement, and I think Steve's argument at it's core was that MPs and Moodle HQ were not engaged. Whether true or not is not as important to dialog as the perception, and those engaged must be willing to accept others bona fides; where there is fear and anger understanding will not dwell.

I think we need a new forum to focus in house on such questions, but it will be of no use unless all concerned engage ......

Lastly, orthodoxy is a sociological response to perceived threat which most often acts by way of creating heresy. In a sense it is not that some have trouble with authority, it is that authority has trouble with some, and despite the contention that this is no more than chicken and egging, I would not agree. But then I suppose most would identify my heroes, American Transcendentalist and Greek Cynics, as "troublemakers". As I have opined before, the tale of the Emperor's new clothes can be told to teach two contrary lessons, and one of those roads is one I would not travel.
In reply to Marc Grober

Re: Moodle Partners

by Frances Bell -
Thanks for this response Marc - and I hope we can progress this discussion. You say that "our community should explore such issues in-community (without banning)". In any discussion, dialogue, i.e. participants are willing to change their minds, is communal but personal too. By that I mean that in a discussion thread, dialogue may only be taking place within a subset of participants who are open to changing their minds (and even then vulnerable to the noise associated with misunderstanding related to text communication, thread confusion, etc.) withing a context where those who are not open to changing their minds are creating a lot of assertive/aggressive noise. That is a lot of noise, and we can all remember those noisy, aggressive threads with diversions into nit-picking and point-scoring.

Freedom (e.g. from banning) comes with responsibilites, and the Kantian libertarian ethic so dear to many early inhabitants of the 'electronic frontier' is exclusive to those who don't subscribe to it. The early Internet was dominated by white middle class men and that had an impact on what was accepted as Internet mores. I think that it behoves any 'community' to examine how they manage to sustain participation outside that envelope.

I have no idea, apart from my subjective impressions, about gender and race demographics (let alone age/ sexual orientation) within Moodle.org. If Moodle.org collectively wishes to have an inclusive discussion about how the commons and commerce can work together the I think it (the collective) needs to encourage a diversity of responses and individuals need to exercise restraint and promote inclusivity in their responses. But then, that is just my opinion ;)
Average of ratings: Cool (1)
In reply to Martin Dougiamas

Re: Moodle Partners

by Moodle CoolAid -
I see nothing has changed here. Martin is still serving up the Cool Aid and there are plenty of disciples willing to drink. The only difference here is Jim Jones' mix actually killed his disciples...Martin's just enslaves his mindless followers wink

"To be accurate, I removed the use of the word "certified" from one page in the docs as soon as it was brought to my attention."

Yea...just so happens it was brought to you attention when you started feeling the heat of the UK Moodle Porn problem...you're welcome, by the way. Hope to do you another favor real soon wink

http://www.tes.co.uk/article.aspx?storycode=6007883

http://www.tes.co.uk/article.aspx?storycode=6008670

"(P.S. Out of interest (IANAL) are you serious about libel? Your profile and presence on these forums don't suggest that you are a practicing lawyer so I don't know how we are supposed to know if you are, but I'd appreciate knowing how the statement "If you understood law you would know that xxx..." is a libelous statement.)"

I don't know whether to laugh or just feel sorry for you...your double standards are...well, let's just let others judge...see the shot at Marc above...now, click the link below and scroll down to the one comment by "dougiamas"...pay particular attention to this first sentence...."slanderous"...such a big word for a non-lawyer wink

http://www.tes.co.uk/article.aspx?storycode=6007883

Keep the Cool Aid flowing......and by the way, you people who are hosting with Moodle Partner Bryan Williams, you had better have good lawyers on staff....
Average of ratings: Not cool (3)
In reply to Deleted user

Re: Moodle Partner Preference

by Kim Salinas -
Picture of Testers
Hi April

We use Remote-Learner to host our Community College site (http://jetnet.jccmi.edu) and everything seems to be fine. Their support is good as well.
Average of ratings: Cool (1)
In reply to Kim Salinas

Re: Moodle Partner Preference

by rosemary whitehed -

Our hospital education department is looking to get moodle for our course management and a place to put all our medical resources. 

I have contacted Remote Learner and they seem the best fit.They recommended getting the online training for administrator and staff.

However, my concern is the initial startup.  What is the sequence of events?

It would be great if we could discuss this.  Please email me-

RFigorito@che-east.org

Thanks so much!

In reply to Kim Salinas

Re: Moodle Partner Preference

by Nai vety -
"...and everything seems to be fine."

You have at least 3 major security/privacy issues on that site. A competent host would as least inform you of them. Virtually anyone with basic competence in Moodle administration in a real-world educational setting could tell you what they are. However, I doubt your host would be able to identify them.
Average of ratings: Not cool (1)
In reply to Nai vety

Re: Moodle Partner Preference

by Anthony Borrow -
Picture of Core developers Picture of Plugin developers Picture of Testers
I think it might be more helpful to Kim to identify the issues you noticed and suggest improvements. Peace - Anthony
In reply to Anthony Borrow

Re: Moodle Partner Preference

by Mike Churchward -
Picture of Core developers Picture of Plugin developers Picture of Testers
Since the poster chose to remain anonymous and not offer any information to help, I can only report on the security level of that site.

The site in question currently reports a Moodle version of 1.9.5+, which could lead some to believe that is does not contain the latest security patches included in 1.9.6. At Remote Learner, we apply patches directly to installed baselines before we upgrade the entire site. This particular site has been patched to the 1.9.6 security release.

There are other "potential" security issues that can be chosen to be enabled by a site, such as self-registration and open profiles. In certain cases, sites choose to enable these features and accept the security risks over the benefit of the feature. In this case, the client has not.

If there are other security issues beyond what Moodle has already provided, it would be invaluable for the community to know. Perhaps you could share those in the tracker using a security issue selection?

Mike
In reply to Nai vety

Re: Moodle Partner Preference

by Marc Grober -
Well, Nai, you heard Anthony....
Why don't you share:
a) how you found the issues
b) a demonstration of the issue
c) some history on why you think remote-learner has not provided the service the customer believes she has received.

Of course, it seems to me that such discussions are dangerous as I have heard that at least one person was banned from moodle for doing just that - lol
In reply to Deleted user

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In reply to Deleted user

Re: Moodle Partner Preference

by curt bixel -

April, are you still with Classroom Revolution?  If so, how are they doing for you?