I know that it's well established that all you really need is a major web browser to use Moodle, but I was wondering about more specific things, like plugins that students (or faculty) are required (or highly recommended) to have for Moodle. We use a few flash things (nothing fancy) and some MP3 links (which use the filter).
The question stems from a request for a way (and I've seen the block for this, but doesn't gather all of what we'd like) to be able to gather the following information about the user's computer system. This could go a ways in documenting the type of system they're accessing the server from and help us in remote troubleshooting and (more importantly perhaps) would allow us to make sure the user will have a smooth experience while using Moodle:
- Browser Type/Version - Easy
- Internet Connection Speed - Not so bad
- Plug-ins supported - (using mentioned block) easy
- Anti-virus software (Norton, McAfee, AVG, etc) - I'm thinking this would require a plug-in specifically designed to get this information (which I think is unavoidable).
- Is AV software up-to-date? - I suspect this could be done as well (at least, I know it could via WMI and 99% of our users are Windows users).
The first 3 seem very doable... the last 2 however, seems like it would be a significant stumbling block and aren't necessarily going to be cross-platform compatible. I don't have the specific knowledge to write a plug-in that detects that information, but would seem like it would be valuable in helping a user make sure their computer was "internet ready" (and perhaps could be deemed relatively safe to use).
How do you deal with trying to make sure a user's computer is both adequate, "safe" (I use that term loosely) to use on the net, and ready to handle whatever an instructor throws at them?
Currently, we have a list of plugins that a user "may need" for both IE and Firefox. I'm just quite curious and would really appreciate some feedback on how others handle this.