I am using Moodle 1.9.2
I have created a Parent role, following exactly both the instructions in Moodle docs http://docs.moodle.org/en/Parent_role and on the video, and read the relevant thread in this forum, where I have also posted this plea for help.
The Mentee block shows the fictious child of my fictious parent. However, when logged in as the parent if I click on the child, I go straight back to the log in page as the parent account is treated as a Guest. If I log in again as the parent and again click on the child link in the mentee block, the same thing happens again. If I click on a course which allows Guest access with a key, nothing happens when I enrol on the course using the key I created, I get the enter key request again. In other words, the Parent role appears to have even less access than a Guest user with the enrolment key (which works).
I have tried defining the legacy role as student and also authenticated user, but neither solve the problem.
I have also tried duplicating the student role, then removing privileges - still no joy, the role is treated as Guest.
What have I missed? Please can anyone help?