Signature Image casuses error?

Signature Image casuses error?

by Margaret Richards -
Number of replies: 2
I created an image with my signature - the exact same dimensions as the example one they include - and I get this error when I try to view the certificate:

Alpha channel not supported: /home/9/7/5/23608/23608/public_html/moodle/mod/certificate/pix/signatures/mersig.png.

I have a jpg version of the file as well in the folder and it doesn't even show up as an option to select even though the Help item for it says jpg is supported.

My custom seal/logo works fine.

Help?!
Average of ratings: -
In reply to Margaret Richards

Re: Signature Image casuses error?

by John Sanga -

I'm using 1.9.3+ and uploaded a new seal/logo image both as a png and jpg. However they do not show up as an option in the seal/log list. Did you ever get the signatures to show up as an option?

I've been searching for a solution and so far have not found one.

Thanks.

In reply to John Sanga

Re: Signature Image casuses error?

by John Sanga -

Okay. I finally figured out what I was doing wrong.

I saved the file as a png, but did not remove the transparency or save it as png 8. My mistake and other than this it works great!

Hope this will help someone else.