No student can login after upgrade 1.7+ to 1.9+

No student can login after upgrade 1.7+ to 1.9+

by paul w -
Number of replies: 5

Hi everyone,

Recently, I have upgraded my moodel site from 1.7+ to 1.9+. The upgrade process is runing smoothly without error. I use my admin account to login moodle, it seems every is find then I ask some students to login, they no longer can login moodle, I got the message "Invalid login, please try again".

Searching all moodle forums, I can't find solution with my case.

After check with my conf & logs, I have following finding:

1. Password reset doesn't work.
2. I can successful login with those account which last access is "never". (those a/c was created long time ago before the upgrade)
3. I have tried to 1.7+ --> 1.8 --> 1.9, when I upgraded to 1.8, I have the same problem, no student can login moodle.
4. I got the error message from Apache error_log, it is ([Date] [error] [client IP] [client IP] http://domain/moodle Disabled Login: username .....)

Any ideas? Any help is greatly appreciated... and I do appreciate your response.
Thanks to everyone!!

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In reply to paul w

Re: No student can login after upgrade 1.7+ to 1.9+

by Howard Miller -
iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa}
Check their authentication method in their profile settings. I have a vague recollection of a problem where everybody's authentication got set to "no login" which would do just this.
Average of ratings:Useful (1)
In reply to paul w

Re: No student can login after upgrade 1.7+ to 1.9+

by Helen Foster -
iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa} iTaba kei {Sa}
Hi Paul,

Most likely you need to enable an additional authentication plugin. For more information, please see the FAQ about users not being able to login in Authentication FAQ.
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In reply to Helen Foster

Re: No student can login after upgrade 1.7+ to 1.9+

by paul w -

Helen,

Thank you for your help.

Yes, it is the authentication methold had been set to "Email-based self-registration" in profile after upgrade. It should be "Manual accounts" for my site.

I have 800+ of users, How can I change this setting for the all users in phpmyadmin ?

Thnak you.

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In reply to paul w

Re: No student can login after upgrade 1.7+ to 1.9+

by Mauno Korpelainen -

Select correct database, press tab SQL in phpmyadmin and run SQL query:

UPDATE mdl_user SET auth='manual' WHERE auth='email';

Press Go

Average of ratings:Useful (1)
In reply to Mauno Korpelainen

Re: No student can login after upgrade 1.7+ to 1.9+

by paul w -

Hi Mauno Korpelainen,

Greatly appreciated for your help, you solved my problem.

Thank.

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