LMS COORDINATOR –
SCHAUMBURG, IL
The American
Society of Anesthesiologists (ASA) serves more than 55,000 members in the U.S.
and around the world. With more than 155 talented employees, our organization
places tremendous value on the contributions, expertise, and knowledge that
each one brings to our table.
Our Schaumburg,
Illinois headquarters is home to member support, education, marketing, and
operational functions, while colleagues in Washington D.C. advocate on behalf
of patients, physician anesthesiologists and the specialty. Thanks to our
positive, supportive work environment, ASA has been named one of Chicago's Best
& Brightest Companies to Work For® in addition to one of the Best and
Brightest Companies to Work For in the Nation® for the last five years.
The American Society of Anesthesiologists
values the safety of our employees, our members, and our visitors. In support
of these values, if you are selected for this job, you must be fully vaccinated
against COVID-19, except when vaccination is not medically advised or violates
your sincerely held religious beliefs. New employees must either provide proof
of vaccination or be granted a medical or religious exemption before working
with the American Society of Anesthesiologists.
As we continually
seek to strengthen the organization, we welcome individuals who are smart,
creative, motivated, and agile. If this sounds like you, please consider
reaching out!
Position Summary:
The Learning Management
System (LMS) Coordinator works closely with ASA staff and internal and external
customers as the front-line customer resource for the Learning Platform (LMS
and LXP) and supports the learning platform's day-to-day operation, including
assembling, entering, and maintaining content, troubleshooting technical
issues, and producing system reports.
Primary Position Responsibilities:
· Coordinates available
resources to support the configuration of courses to include a variety of
content (text, audio, video, graphics, animation, and interactive simulation)
and learning activities (discussion board, Zoom interactions). Provides
support for the development of the rapid prototype and assists in debugging
the program through alpha and beta testing.
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· Provides
administrative and technical support for the learning platform, generally
focusing on tier 2 level support for end-users' support and internal teams.
Track all user support requests within the learning platform and manage
trouble tickets to closure. Escalate identified issues to appropriate
management or appropriate vendor as needed.
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· Administers
enrollments and content updates through the learning platform.
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· Maintains LMS
production calendar.
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· Work with LMS team to
maintain the learning platform and support upgrades, customizations, and
integrations.
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· Run reports and
analyze platform and course-level data for stakeholder review.
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· Supports the
development, implementation, and enforcement of the digital learning
standards to achieve a consistent look-and-feel for the users.
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· Maintains technical
documentation, and development schedules.
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Position Qualifications:
· Associate’s
degree or Educational Technology or equivalent experience; Bachelor’s degree strongly
preferred.
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· Minimum
2 years of experience with administration support or course development on
virtual learning platforms, Moodle/Totara experienced preferred.
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· Basic
HTML, XML, CSS, skills desirable including MS Office Suite, especially
PowerPoint and Teams, are needed. Experience administering learning platforms
with 10,000+ registered users is a plus.
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· Experience
in industry-standard course authoring tools, graphics media, audio,
animation, and video production tools.
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· Experience
with Learning Management Systems and/or Association Management Systems
software preferred.
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· Proactive
approach with administering and improving learning platform to assure good
performance and optimize learning experiences.
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· Proficient
in managing LMS roles, privileges, and domains for administrators, designers,
instructors, and students to ensure a secure learning environment.
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·
Sound administrative strategies and tactics that promote
excellence in responsibilities.
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·
Excellent writing and communication skills.
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· Ability
to work on multiple projects and timelines concurrently.
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Please follow the
link to apply: https://recruiting2.ultipro.com/AME1090ASAN/JobBoard/79dc62ee-25a8-40d7-92fe-8327b8e4afb5/Opportunity/OpportunityDetail?opportunityId=d3f998c8-7307-4518-9d4c-c2a51f4af8cd