At Oxford Brookes University we pride ourselves in the great experience we offer our staff. You'll be joining a friendly, professional environment where every member of staff is recognised as important to the success of Oxford Brookes University. At Brookes we share a culture guided by the key principles of generosity of spirit, confidence, connectedness and enterprising creativity.
About the role:
As Technical Adviser you will be responsible for day to day delivery of frontline customer services supporting the implementation and delivery of the University IT services, systems and solutions. You will be working in an ITIL aligned organisation as part of the Service Desk across different University locations. As part of the Customer Services Team you will be joining a large, busy team that plays a key part in our wider IT department and within the University.
This isn’t a role where you’ll have to “fit in” with existing ways of working. We like creativity and innovation and you can really make an impact and help to shape the agenda.
About you: We know that sometimes people can be put off applying for a job, but we realise the 'perfect candidate' doesn't exist. So, if you are excited about working for us, go ahead and apply. You could be exactly what we need.
You will provide a high standard of professional customer service at all times.
You will develop a good knowledge of how IT systems/services are used to deliver University teaching, learning, research and collaborative needs.
You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (14.7% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (NHS Dentist, Brookes Nursery, Gym and sports facilities). For more information about benefits please see the document 'All about Brookes' below.
CV and Personal Statement:
As part of the application process all applicants are required to complete our online application form by clicking on the “Apply for Job” button below. All parts of the application form should be completed and in the section of the form called “Supporting Documents”, applicants must upload their CV and a Personal Statement. To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document. The Personal Statement must then be uploaded to the application form along with the CV.
The University has adopted equality, diversity and inclusion as core values. We welcome applications from suitably qualified candidates whatever their background, and especially from BAME candidates who are under-represented in our workforce.
This role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the points-based immigration system, however applications are welcome from candidates who don’t currently have the right to work in the UK, but who would be eligible to obtain a visa via another route.
To apply for the post of Technical Adviser please copy and paste the link below: