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Job offered: Education Technologist

Type: Full-time
Location: MENA Region

Educational Technologist



Summary Description of the Position


The Educational Technologist leads in the design, development, and management of technology-mediated teaching and learning, especially pertaining to learning management systems (LMS) and associated educational technologies. This individual also provides instruction, training, and assistance on the effective use of various educational technologies that facilitate learning and improve student performance by creating, using and managing appropriate technological processes and resources. The position will be based in an AMIDEAST field office in the MENA region, however remote work from another MENA location may be considered.

As a member of AMIDEAST’s Program Department, the Educational Technologist manages the delivery of AMIDEAST’s e-learning resources and provides guidance and support to management, instructional, and administrative staff at country offices in the use of educational technologies for teaching, learning and collaboration. Close coordination and communication with IT staff is essential. This is an opportunity for an enthusiastic individual with a background in education and expertise in the use of technology to facilitate education and training by leveraging the latest web-based innovations to enhance teaching and improve student learning outcomes.

Core Duties and Responsibilities

Overall, the Educational Technologist provides technical support and assistance to LMS users with various LMS levels of administrator rights, including course managers, teachers, and customer service staff. These users include field office English language and training managers, CSR staff, and instructors as well as program staff at AMIDEAST Headquarters who use AMIDEAST’s Moodle learning management system (LMS) and BigBlueButton (BBB) virtual classroom platform.

In addition, this individual works in a collaborative support role with headquarters, regional and local IT staff to maintain the AMIDEAST educational technology infrastructure, including modifications, adjustments, and customizations required to optimize the delivery of online instruction and training. This role includes researching, identifying, and testing extensions, plugins, and other enhancements available for the Moodle LMS, testing the LMS following server and platform version upgrades, and problem-solving related to LMS effectiveness in close coordination with IT staff members who are responsible for the installation, management and maintenance of AMIDEAST’s educational server and platform infrastructure.

Specific duties of the educational technologist are listed below.

·         Manage the instruction-related operational features of AMIDEAST’s Moodle LMS and BBB virtual classroom. Tasks include, but are not limited to, the following.


o   Design/create new and modify existing LMS courses to address training needs and circumstances; set course-level user permissions

o   Select and/or prepare formats, menus, page layout, text, graphics, etc. for individual courses on the LMS

o   Create new user accounts, both manually and via bulk uploads, and manage course enrollment keys.

o   Enroll and unenroll users and classes of students in courses.

o   Select, configure, and prepare course resources and activities.

o   Set up and configure class gradebooks and attendance.

o   Design, develop and modify program, course and student reports.

o   Backup, archive, restore, and reset courses


·         Develop and deliver training to AMIDEAST staff and instructors via web-based training sessions, workshops and consultations for the above-bulleted tasks and other related e-learning tools and resources.


·         Prepare training documentation in the form of demonstration videos and instructional manuals that show how to effectively maintain and use LMS/BBB features and associated functions.


·         Provide oversight and ongoing assistance to staff in launching, managing and maintaining courses on AMIDEAST’s LMS/BBB.


·         Undertake needs assessments to identify improvements for curriculum resources, learning objectives, delivery techniques or learning activities relevant to online delivery.


·         Conduct consultations to understand instructional opportunities, constraints, and concerns for using the LMS and BBB and to determine the best learning practices and instructional tools for promoting and enabling online training.


·         Troubleshoot LMS programming bugs and support IT staff in the installation and integration of various technology solutions to resolve problems in a timely manner


·         Research, identify, and test third-party applications (add-ons, plugins), for the LMS that improve and enhance the quality and effectiveness of online learning.


·         Provide guidance and advice on the appropriate integration of educational technology into existing or new training programs, including participation in program/proposal development.


·         Assist local field staff and instructors with identifying and using LMS features most appropriate for their online courses and blended components of AMIDEAST’s face-to-face, flipped and hybrid courses.


·         Assess, recommend, and test courseware packages and related tools to fulfil AMIDEAST’s educational goals.


·         Provide user support and serve as second-level responder for customer service inquiries directly related to online training and learning.

Qualifications, Skills and Experience

Required qualifications

·         Bachelor’s degree in educational technology, computer science or another relevant field


·         A minimum of two years of demonstrated experience as an LMS administrator


·         A minimum of three years of classroom teaching experience


·         Practical experience as a student or instructor using typical resources available on an LMS


·         Steadfast commitment to providing friendly and timely customer service to internal and external clients


·         Hands-on experience providing training to diverse communities of people using web-based resources


·         Responsible and reliable, with self-directed motivation and a positive can-do attitude; collaborative and flexible in a fast-paced dynamic digital work environment

Preferred Qualifications

·         Master’s degree in educational technology

·         Experience as a Moodle LMS administrator

·         Classroom experience in ES/FL or other foreign language teaching

·         Experience mentoring instructors and staff in using technology for teaching and learning

·         Basic working knowledge of HTML, HTML5, CSS coding and SQL queries

·         Familiarity with and experience using the following technologies:

o   Web conferencing systems such as Blackboard Collaborate, BigBlueButton, Skype, Jitsi or Microsoft Teams

o   Audio/video cataloguing and streaming services such as YouTube, Vimeo and Kaltura

o   Content development software such as the Adobe Creative Suite, Articulate, Camtasia and iSpring; Microsoft Office

o   Social media tools such as Facebook, Instagram, Twitter and Blogs

o   Google G-Suite for education or non-profits

Please provide a cover letter, resume and salary requirements to

AMIDEAST is an Equal Opportunity Employer-Minorities/Women/Veterans/Disability/Gender Identity/Sexual Orientation

Entry added by Sam Dueweke - Wednesday, March 10, 2021, 5:52 AM
Last updated - Wednesday, March 10, 2021, 5:52 AM