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Job offered: eLearning Advisor

Type: Full-time
Location: Sydney (Chatswood) NSW Australia

Catalyst IT Australia is part of a global team of skilled open source technologists. We specialise in developing, designing and supporting enterprise grade systems using open source technologies. Open source is not just what we do, it's what we stand for. Diversity and inclusion are important at Catalyst, please see our Diversity Policy (https://www.catalyst-au.net/content/diversity-policy-english-version).

One of our key specialisations is the design, development and hosting of eLearning platforms. Catalyst is one of Moodle's longest standing partners and co-founder of Totara LMS. We are expanding our Client Services team and looking for an eLearning Advisor to offer our clients more support in relation to the administration of their sites. This is a full time role based in our Sydney (Chatswood) office.

What you would do:

  • Provide current clients with support and input on their eLearning strategy
  • Develop ongoing relationships with key clients
  • Business analysis - Convert client requirements into developer tasks and tickets
  • Business development support - provide technical assistance for demonstrations and sales proposals
  • Ad-hoc training delivery when required

Requirements of the role

  • 3+ years working with Moodle or Totara in a development, support, training or consulting capacity
  • Exceptional communication and presentation skills
  • Strong ability to build customer relationships
  • Proven ability to effectively resolve customer issues
  • Good attention to detail and follow through

Why work with us?

  • Work with a driven, friendly and supportive team
  • Flat structure and non-corporate environment - we are a tech company
  • Meaningful work - help our clients to take full advantage of their toolset
  • Open-minded to how you work best, how you want to progress and what work you will do

How to Apply

If you would like to discuss the role and expectations call Justin Beall on 02 9099 0899 or email.

Applicants for this position must have AU residency or a valid AU work visa. No agencies or non-compliant solicitations please.


Entry added by Arjen Lentz - Monday, May 27, 2019, 9:43 AM
Last updated - Monday, May 27, 2019, 11:04 AM