Located within CDS Learning Services in Shrivenham, the Flexible Learning Support Centre (FLSC) manages the content and account management processes required for the successful running of the Moodle virtual learning environment (VLE) services in use at the Defence Academy (DA). The FLSC also provides second-line e-Helpdesk support to users of the CDS VLE, as well as training and mentoring to CDS staff and students on many aspects of blended and flexible learning.
We are seeking a motivated team-worker with a detailed knowledge of Moodle, Turnitin plagiarism detection software and e-helpdesk functions to work closely with academic and service department colleagues in the delivery of e-learning support services. Attention to detail, excellent problem-solving and inter-personal skills, a methodical, logical and flexible approach and a commitment to the delivery of outstanding customer service are essential for this position.
The applicant must have knowledge and experience of supporting colleagues in the use of learning technologies and ideally have some experience of working within an academic institution. They must also have developed and maintained training manuals and/or other training materials and have experience of training colleagues or students.
Shrivenham, Oxfordshire - Cranfield Defence and Security
Hours of work
37 hours per week
Fixed term contract
Fixed Term Period
10 months in the first instance
£31,620 to £35,244 per annum
Entry added by Aurelie Soulier
- Friday, April 22, 2016, 11:33 PM
Last updated - Friday, May 6, 2016, 5:54 PM