Qualifications include a bachelor’s degree in Educational or Instructional Technology, plus a minimum of two years of relevant experience in a networked Windows and Mac environment. Evidence of experience with other operating systems, such as Linux, a plus. Or a combination of education and experience from which comparable knowledge and skills can be acquired. Expert knowledge in the use of a wide array of technology products including multimedia and web writing tools, imaging and video software, classroom hardware, authoring tools and information retrieval using the Internet is essential. Technical support experience with learning management systems, such as Moodle, is preferred. Excellent problem solving and communications skills.
Examples of Work Performed:
Plan, implement, manage and administer instructional technology resources, including assessing and advising on technologies appropriate to supporting teaching and learning in a college environment. Support the college’s learning management system, Moodle including troubleshooting, maintenance and extension of the software.
Provide faculty development opportunities and training activities in effective and innovative applications of technology, including instructional design support for integrating educational and instructional technology into the classroom environment, for on-campus and distance courses.
Assist faculty with the development of Web-based instructional resources that are accessible to students with disabilities.
Develop, administer and manage media service operating policies and procedures including inventorying, hardware and software maintenance.
Oversee and manage the college audio-visual equipment, including scheduling, equipment sign out and return; equipment maintenance and set-up.
Perform hardware and software upgrades on a planned and ad hoc basis; maintain and provide routine repairs of equipment, obtain outside service as needed for major repairs.
Keep abreast of current developments in instructional technologies and take on new initiatives in order to bring new technology to campus.