Job offered: Learning Systems Manager
Type: Full-time
Location: London, UK
Based full time in Hammersmith, London. Salary c£40k DOE.
Primary Job Purpose:
·To
ensure that the BSC's e-learning platforms are developed, maintained or
modified based on best practice technical standards and meet internal
and customer requirements.
·To
manage activity of the oursourced development and support vendor to
ensure that projects are delivered on time, to agreed specifications and
within budget.
·To
drive the product development agenda with respect to e-learning systems
and processes to maximise commercial opportunities and operational
efficiencies.
Brief Description of Tasks:- Prepare
and manage learning systems development plans in conjunction with the
e-learning support, education, qualifications and logistics teams to
maintain/enhance/extend future revenue streams.
- Gather requirements from the organisation for new learning systems developments.
- Work
collaboratively with the outsourced development house and internal
stakeholders to challenge requirements and achieve value-for-money.
- Drive
the outsourced development house to deliver high quality system
developments delivered on time, to scope and at agreed costs.
- Maintain
high levels of awareness and knowledge of the e-learning marketplace
and input to operational and strategic planning processes accordingly.
- Set
and effectively manage the learning systems development budget for
costs relating to the ongoing development of the various LMS's and
related systems.
- Develop, implement and maintain appropriate quality assurance processes with regard to delivery of e-learning systems.
- Guide
and support the Education team in terms of emerging industry trends and
how learning technologies can be used to innovate the educational
product portfolio.
- Provide
support and guidance concerning learning technologies and the BSC's
e-learning capabilities to the commercial teams and all other
departments as required.
- Develop a
positive working relationship with the sales department in order to
ensure that sales staff are fully trained in product knowledge and all
business growth and development opportunities are maximised.
- Create
technical and non-technical materials about the BSC's e-learning
capabilities for use in marketing and communications programmes.
- Undertake any other duties as reasonably delegated by your line manager.
Person Specification:
Skills & Qualifications-Essential
- Degree or equivalent in computer sciences, engineering or similar.
- A strong logical thinker with an eye on the 'bigger picture'.
- Excellent verbal and written communication skills.
- Extensive knowledge of Moodle LMS.
- High levels of IT literacy.
- Excellent time management skills and ability to prioritise.
- Knowledge of the e-learning marketplace and available software products.
- Knowledge of e-learning development lifecycle and project planning.
- Strong vendor management skills.
Skills & Qualifications-Desirable
- Knowledge of the Health and Safety or other regulatory marketplace
- Knowledge of Salesforce.com CRM system
- Knowledge of Drupal web CMS
Experience - Essential
- Experience
of managing the development of web-based bespoke and off-the-shelf IT
solutions and the integration of such diverse IT systems.
- Comforable balancing the short-term needs of the business with enabling longer-term flexibility within the IT environment.
- Experience of driving forward the e-learning agenda within a training-focussed organisation.
- Experience of working flexibly in teams with external partner engagement.
- Confident acting as an internal consultant with respect to learning technologies.
- Experience of dealing with customers both face-to-face and via telephone/email.
Experience - Desirable
·Experience of working in a regulated environment (Ofqual)