|
Sales Engineers deliver critical pre-sales support to the sales organization by providing outstanding application and technical support to our prospective customers and our internal sales teams. This position works closely with many departments to answer deep product and technical questions, and acts as a subject matter expert for RFP responses. The ability to understand customer needs is paramount, as is the ability to communicate effectively in person or in written communication. The successful candidate will use his or her professionalism and consultative approach to leverage the products and services we provide to address our customer's specific needs. This position reports to the Vice President of Sales.
Position Outline
- Ensure accuracy of customer product functionality needs (customizations, SIS integrations) pre-sales to improve customer satisfaction and adoption
- Provide on site support of sales presentations
- Conduct administrative perspective demonstrations
- Serve as Subject Matter Experts (SME) for RFP responses
- Create and maintain pre-sales demonstration environments for Sales team and prospective customers
- Field deep dive product and technical questions around Moodle, joule, third party blocks, modules, and plugins with accurate, detailed responses
Skills
- Experience administering Moodle site(s)
- Excellent written and oral communicator
- Responsive in both internal and external customer requests
- Ability to learn new product and technical concepts quickly
- Ability to translate prospective customer needs into products and services solutions
- Knowledge of Learning Management Systems (Blackboard, D2L, SAKAI, WebCT, ANGEL) (desired skill)
- Polished presenting skills (desired skill)
Compensation
Base salary is commensurate with experience. Other benefits include medical, dental, holiday and vacation pay, direct deposit, 401(k) savings plan, attractive equity and new employee referral bonus.
EEO
Moodlerooms, Inc. is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizen status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
www.moodlerooms.com
|