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Job offered: LMS System Administrator

Type: Full-time
Location: Landover, Maryland USA

Job Summary

PowerTrain is a world-class, high-tech, customer-focused company that provides fast, successful talent and learning solutions. We design, develop, and implement Learning Management Systems (LMS) for Federal agencies and commercial clients.

The Learning Management System (LMS) Administrator monitors and supports the daily operations of assigned LMS instances as well as contributes to the development of solutions.

Responsibilities and Duties

  •  Provide technical support and assistance to LMS users with various levels of administrator rights (i.e., instructional designers, teachers, program coordinators, and registration specialists).
  • Complete assigned tasks in the support of the implementation LMS instances and releases.
  • Complete assigned tasks in the support of modifications, adjustments, and customizations made to LMS instances.
  • Research extensions and enhancements available for Moodle, Drupal, and other open source platforms.
  • Test LMS functions according to developed test plans.
  • Document technical issues and procedures.
  • Participate in solution design and LMS operational meetings, both internally and with clients.
  • Create web reports using JReport design tool.
  • Serve as a liaison to the Help Desk
  • Communicate with clients.
  • Continually develop your knowledge of core open source platforms and third-party applications.
  • Provide technical assistance to the Program Manager, Solution Architect, Project Manager, and Programmer.

Qualifications and Skills

  • Familiar with Learning Management Systems.
  • Associated Degree in Computer Science, Information Technology or related field. Bachelor’s Degree in Information Technology, Computer Science preferred.
  • Two years of customer support or help desk experience
  • Strong troubleshooting, problem solving, written and oral communication, and teamwork skills
  • Ability to transition deftly between projects and platforms.
  • Comfortable working in a team environment with minimal supervision.
  • Knowledge and experience with Moodle
  • Strong Microsoft Outlook, Word, and Excel skills
  • Experience with web conferencing software such as WebEx or Adobe Connect

About us

PowerTrain is a leading provider of talent development and training solutions for the government and private industry. We provide a great work environment for our employees. PowerTrain is proud of our contributions and the impact our employees have made as members of our development team.

PowerTrain provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Entry added by Kathleen Anderson - Thursday, May 14, 2020, 12:19 AM
Last updated - Thursday, May 14, 2020, 12:19 AM