- Assisting end users with LMS
- Ensure that
completions/grades generated by the LMS are functioning as required and
maintain those as necessary
- Answer or delegate end user
questions specific to course content
- Improve look and feel of site
- Monitoring of Student Engagement via Exception
- Run reports to show activity of the site
- provide support to users and administer the
Moodle course management system.
- Respond to student and faculty phone calls and
emails regarding Moodle maintenance issues related to login and password
retrieval, archiving course designs, and other duties assigned.
- Perform the installation of all Moodle system
updates, upgrades, building blocks, creation of student accounts, course
enrolling, and other software integrated with Moodle
- Test, trial, implement and maintain plugins,
enabling robust functions on Moodle platform
- Research, implement and test technologies that
contribute to student support, eg learning analytics
- Customise Moodle theme and Moodle navigation,
as well as user interface
The successful applicant will have:
·Extensive demonstrated IT/LMS experience, including at least basic
understanding of PHP, MYSQL databases and web server operation,
websites (HTML5 especially).
·Familiarity with administering all operational functions of the Moodle
LMS, including initial system set up and system upgrades, adding 3rd party
vetted contributions, user authentication issues, adding course shells and
working with instructional designers, teachers or trainers.
·Proficiency with Microsoft Office.
·An understanding of file storage systems.
·Background in teaching or training is required
·Excellent communication skills with a demonstrated ability to work
within a team effectively.
·Ability to take on multiple projects and deliver to expected deadlines.
·Strong attention to detail.
·3 - 5 years of experience in administration of Moodle and technical
support (or other learning management systems).
·Knowledge of HTML, Flash, Adobe Captivate, Media (MP3, MP4, Video) and
other file types/programs used for eLearning.
·Experience troubleshooting user problems
·Excellent communication and problem-solving skills.
Moodle interface design
·Research, trial and implement learning technologies external to Moodle,
for eg implementation of webinars
·Set up of resources in Moodle - resources, quizzes and assignments
·Staff training on Moodle functions and educational technologies