Installing and upgrading help

Just in case you would like to know the details of how I solved it, I will try to provide a more complete description of the solution.

Edit the config.php file which is located in the main moodle directory by changing the domain name to the current IP address.  In the config.php file, the URL of your website will be displayed something like this:

$CFG->wwwroot   = 'http://www.yourdomainname.com/moodle';

Change it to be the actual IP address so that the line looks something like:

$CFG->wwwroot   = 'http://111.111.111.111/~username/moodle';

Lisa -

If I understand the problem correctly - changing to using ipnum isn't the solution. What you need to do is contact the registrar for your domain name and supply to them the names/ipnumbers of the dns servers provided by your *new* hosting service. Otherwise, anyone trying to access your site by ipname will still be pointed to the old site/server provider. The basic problem is: when someone is trying to translate an ipname into an ipnumber, they go to the registrar records which point to the dns servers which have the current information as to how to get to your server. If your registrar is still pointing to your old server provider's dns servers, either a) they're going to get dated info pointing to your old servers, or b) get no information, because you've since left. [we ran into this where we have a domain name parked for some time, had setup a site for that domain, had told the hosting company that name, but had failed to tell the registrar...  the as far as the net was concerned, the domain name still pointed to the "this site is parked" msg page...  after the updating the registrar it took approx 18 hrs for the info to propogate around the web and the dns servers and then we were a happy camper.]

greg