Hi,
I still do not know the path to the unzip. The followings are the chat converstion with my hosting company.
RS: Hi M. My name is RS, how are you today?
M: I am fine thank you.
M: "is are zip and unzip binaries available and, if so, what is the path to them?
RS: Could you please provide me with your account username?
M: -----------
RS: Thank you for the authentication.
RS: May I place you on hold while I review your account and get back to you within 2 or 3 minutes?
M: Yes
RS: Thank you for holding.
RS: To zip or compress a file, please follow the steps given below:
RS: 1. Log into the link: http://members. -----------.com/webControl/archive.bml with the account username and password.
RS: 2. Enter the file name which you wish to compress.
RS: 3. Select the option whether you want to replace the existing compressed file.
RS: 4. Select the compression type.
RS: 5. Click on the ‘Compress’ button.
RS: To unzip or uncompress a file, please follow the steps given below:
RS: 1. Log into the link: http://members. -----------.com/webControl/archive.bml with the account username and password.
RS: 2. Under the section ‘Uncompress/Unarchive a File’, select the file which you want to uncompress.
RS: 3. Enter the output directory and output file name.
RS: 4. Click on the ‘Extract/Uncompress’ button.
RS: Is there anything else I can assist you with today?
M: I need the path to unzip
M: which Moodle can use. Not one by one manually.
M: I have tried these already.
RS: Could you please let me know whether you wish to unzip any file or folder in the account?
RS: Did you receive my last message?
M: I would like to unzip Moodle backup files on the process of restore Moodle course. But I have been having problems to backup and restore courses. Therefore, not one by one as you suggested above. My problem is testore/Backup stop at "Unzipping backup".
Then, I was told that I should see the advice given in our Backup and restore FAQ. Then, I read them. They are as follow:
Backup stops at Zipping backup
Moodle 1.9 and lower use a PHP library to zip files that isn't very efficient and struggles to zip/unzip large files. You can use an external Zip binary to use a different process to handle your files - you can set this in Admin > Server > System Paths Moodle 2.0 uses new PHP zip functions so that specifying an external Zip binary isn't necessary see System_paths#Path_to_zip for help configuring an external zip binary.
Path to zip
When compressing files Moodle uses either the PclZip library or the external zip program. The external program is faster, so if you are experiencing slow backups or other performance problems, try setting the path to your zip program. On Unix/Linux systems, find the path as follows using the which program:
[root@moodle ~]# which zip
/usr/bin/zip
In this example the path to enter is /usr/bin/zip.
This program must be the PKZIP-compatible zip. The GNU zip program gzip cannot handle the type of zip files required by Moodle.
On Windows systems, download [the GNU Win32 Zip complete package]. Run the setup.exe program to install and use the search facility in Explorer to find the location of the zip.exe file. The path should look like:
c:\program files\gnuwin32\bin\zip.exe
If this does not work, shorten it to the 8.3 notation:
c:\progra~1\gnuwin32\bin\zip.exe
Path to unzip
When uncompressing files Moodle uses either the PclZip library or the external unzip program. As with the zip program, the external program is faster, so if you are experiencing slow backups or other performance problems, try setting the path to your unzip program. On Unix/Linux systems, find the path as follows using the which program:
[root@moodle ~]# which unzip
/usr/bin/unzip
In this example the path to enter is /usr/bin/unzip.
RS: Okay.
RS: May I place you on hold while I review your account and get back to you within 2 or 3 minutes?
M: In order to restore courses, I need the path to zip
M: Yes
RS: Thank you for holding.
RS: Could you please let me know how exactly you will be unzipping the files with the requested path?
RS: Thank you for holding.
RS: Did you receive my last message?
M: The Moodle will do for me. But at the moment I am having a problem to restore the courses because restore process stops at unzipping backup.
M: Therefore, I need the path to unzip which I can set in moodle
M: It says
M:
RS: May I place you on hold while I review your account and get back to you within 2 or 3 minutes?
M: http://docs.moodle.org/en/Backup_and_restore_FAQ#Backup_stops_at_Zipping_backup
M: http://docs.moodle.org/en/System_paths#Path_to_zip
RS: Thank you for your patience, I am still researching the issue, I will be back with some more information in 5 more minutes.
RS: Thank you for holding.
RS: Please use the path '/usr/local/bin/unzip' while unzipping backup.
M: Thank you. But sometimes my path are longer. For in stance the configuration of Moodlerroot is : /home/bosweb/xxxxx/xxxxx/------------ /
RS: That is the path from the server to the account.
M: So, /usr/local/bin/unzip' is OK?
RS: Yes.
M: Thank you!
RS: Is there anything else I can assist you with today?
M: Hi,
M: I have just input /usr/local/bin/unzip'
M: but it does not show tick.
M: It means something is wrong.
RS: May I place you on hold while I review your account and get back to you within 2 or 3 minutes?
RS: Thank you for holding.
RS: Could you please provide me the exact error message which you are getting?
M: If the path is correct, I should get green tick but at the moment red.
RS: I'm sorry, in order to assist you, I am going to have to ask a member of our team who specializes in this issue to take care of this for you.
RS: You should be hearing from our specialist within 24-48 hours. If you have any questions in the meantime, please let us know and be sure to refer to the link:xxxxxxx(deleted)
M: Thank you.
RS: Is there anything else I can assist you with today?
M: No
RS: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24x7.
RS: Bye!
